PRIVACY POLICY

Keeping the following items in mind, Duplo handles customer information very cautiously and strives to protect privacy.

1. Compliance with Laws and Regulations

When handling personal information, we adhere to various laws concerning the protection of personal information, including laws relating to the protection of personal information and obligations set forth in the guidelines of the competent ministry, as well as this policy.
Where applicable, we comply with the European GDPR and related laws and regulations.

2. Use of Information Within the Purpose of Use

To the fullest extent possible, we identify the purpose of use and handle personal information within the range of purpose of use clearly expressed or announced unless otherwise in the case of obtaining the consent of the person himself/herself, or when it is recognized as an exception under the law.

3. Expressing/Announcing of Purpose of Use, Etc.

We properly handle customer's personal information within the scope of the following purposes. The types of personal information we handle mainly relate to our business, including the development, sales, and maintenance of products in the fields of printing and documentation.

1. Customer Personal Information
   • To provide products or service (including premium) that customers need
   • To answer questions from customers
   • To improve services for customers
   • To notify customers about new products or services
   • Other than the above, for purposes approved by the customer beforehand.
2. Business Partner Personal Information
   • To allow business partners to handle our products and services.
   • To provide information about our products and services.
   • To facilitate the supply of necessary products or services to our company.
   • To receive information about necessary products or services for our company.
   • Other purposes approved by the business partner in advance.
3. Shareholder Personal Information
   • To exercise rights and fulfill obligations based on the Companies Act.
   • For shareholder management, including the creation of shareholder data based on statutory requirements.
4. Job Applicant Personal Information
   • To provide information to job applicants and conduct recruitment-related activities.
5. Personal Information of Contractors, Partners, and Related Companies
   • To conduct related business transactions and operations.
   • To process payments and related procedures.
6. Employee Personal Information
   • To conduct corporate activities such as human resources, labor management, finance, accounting, and employee welfare.
   • To conduct business-related activities.
   • To comply with legal requirements.
   • For other operations based on internal regulations.

4. Disclosure of Personal Information to Third Parties

We will not provide personal information to third parties other than the shared users specified below except for the following cases.

• When the customer consents
• When a public institution requests information based on legal provisions.
• When recognized as an exception under the law

5. Shared Use of Personal Information

In order to achieve the above purposes of use, we share all items of personal information that the customer filled in in the "Inquiry Form" with the following companies.
(1) Items of Personal Information
Name, address, phone number, email address, company name, department name, job title, inquiry details, etc.

(2) Scope of Group Companies for Shared Use
Companies listed in the Group Information section of this website.
(3) Personal Information Management Officer
Duplo Corporation

6. Supervision of Contractors

With regard to personal information, we may outsource our business in order to achieve the above purpose of use. In such a case, we select a company who undertakes sufficient protections of personal information and we conclude an agreement for personal information protection and other necessary and appropriate measures.

7. Internal System

In order to handle customer personal information appropriately, we strive to improve internal rules and the in-house management system, educate employees, prevent unauthorized access to personal information, and take appropriate measures to prevent loss, destruction, falsification and leakage of personal information. We also continue reviewing and improving these measures to ensure protection of personal information.

8. Responding to Disclosure Requests, etc.

If a customer requests to disclose, correct or delete their own personal information, we will promptly respond to said request according to the provisions of laws and regulations after confirming that the customer is the principal.
If a customer asks for a special disclosure/notification method, the customer may be charged a fee that takes into account the cost to do so.

9. Revision

We may revise our privacy policy in order to protect your personal information or to respond to changes in laws and other norms. If there is a change, we will publicize such a change on this website.

10. Other

1. If the personal data we hold falls under the scope of the European GDPR, we will comply with GDPR regulations.
2. Personal data subject to the European GDPR will be retained within the scope of its intended use and promptly deleted when no longer needed.

11. Inquiries and Complaints Contact

For inquiries or complaints regarding the handling of personal information, please contact us at the following address:

Corporate Planning Division, Duplo Corporation
TEL : +81-(0)42-775-3600　Email : info@duplonet.co.jp

Duplo Corporation